Building the mindset and skills of compassion and resilience. 

This is one training you actually want to stay awake for! -- Training participant

The Community Resiliency Model (CRM)® teaches people to not only help themselves but to help others within their wider social network. The primary focus of this skills-based, stabilization program is to re-set the natural balance of the nervous system.

CRM’s goal is to help to create “trauma-informed” and “resiliency-focused” communities and organizations that share a common understanding of the impact of trauma and chronic stress on the nervous system and how resiliency can be restored or increased using this skills-based approach.

This training is invaluable. It gave me tools to practice and to helped me not judge my thoughts or feelings, but to experience them and let them pass.

CRM For organizations:

​let's talk

crm for individuals:

​from suriving to thriving

Fabulous training and VERY helpful. This is so much better than other trauma and resiliency trainings I have been to. And so comprehensive, for all ages and sizes. I think the CRM training is fantastic and helped me alot through my present chaos.  C.G. - Child Development Council, Ithaca NY 

Sue Mann's CRM training was hands-down the best training I have attended in a long time.

​I am a social worker, well versed in trauma-informed care and strategies for stress relief/mental wellness, but the Community Resiliency Model takes us beyond just "trauma-informed" to truly strength-based, resiliency building capacity in order to be more effective in the work we do professionally and for our own personal needs.

It is rare to leave a training with new tools that you feel confident to put to use right away, but with only a 3-hour CRM training, I have been able to do just that, and see immediate results in my own personal resilience as well as with folks I work with. I have been singing Sue's praises ever since and look forward to completing more training with her!
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Youth Services Coordinator, Tompkins County.  

CRM Trainings: Compassion without borders

​"Resilient  people not only get back on their feet after a fall, they create meaning from their falls that positively transforms their lives and their communities."

CRM® skills trainings introduce the six wellness skills of Trauma Resilience Model, which are designed to help adult and children learn to track their own nervous system in order to bring the body, mind, heart and spirit back into greater balance. 

Participants experience and practice approaches that work - for themselves and with others. 

Anyone who is experiencing rough times, or who play a role in responding to stress and trauma (which is all of us) – find CRM to be tremendously valuable.

contact me to discuss your needs.

This training has changed my daily ways of thinking and handling situations. ​It is an incredibly helpful model to practice in daily life. To be able to recognize and handle things accordingly to what is actually happening. 

I work in county jails so many of my clients are extremely stressed when I meet them.  This training was so valuable to me. 

I immediately started to share my favorites. I'm very appreciative that I am able to share these scientifically proven techniques that can be done anywhere and are also free! 

I am grateful that, without being a therapist, I can give people practical tools that take a moment to learn and do, yet make such a tremendous difference in our quality of life!  
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Lisa Duggan. Client Service Worker, OAR of Schuyler County 

​Goals of Community Resilience Model® Trainings

Community Goals

• ​To create a cadre of CRM-informed community members who are educated in the biology of traumatic stress reactions and the biology of resilience
• To widen the resilient zone in individuals, family members, and the extended community 

Individual Goals 

• To widen our resilient zones so that we are better able to handle life's  stressors
• To reset the nervous system and bring it back into balance after stressful events
• To integrate the CRM skills into our lives - professionally and personally

One the greatest barriers to successful employment for many individuals is being able to cope with life's challenges and conflicts.

​We are collaborating with Sue Mann to train our ReSET (ReUse Skills and Employment Training) trainees and apprentices, to build not just their technical skills, but their coping skills; making them not only more effective employees, but more supportive coworkers and community members.
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Anise Hotchkiss, ReUse Training Director, Finger Lakes ReUse

Personal Stories of how CRM® has influenced people's lives

I run a busy after school program with 75 children and 15 staff. The last few months of school can be so challenging for children and staff. I wanted to help them end the school year feeling positive and energized rather then exhausted and spent. 

Sue's program met our needs, time schedule and budget. And it was so engaging! It was the perfect balance of learning about our individual resilience zones and how to track and resource. ​We all walked away with some fabulous new strategies. 
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Nancy Helms, Director, Caroline After School Program